PH: (02) 4587 7071

194 Macquarie Street Windsor NSW 2756

If you can't find the answer to your concern or question below, please call us now.

1. What areas do Eagle Batteries Roadside Assistance service?
Eagle Batteries Roadside Assistance services the metropolitan Sydney areas. We also provide service to Country , please note additional charges may apply, call us for more info.
We also provide roadside assistance in Charlestown and Newcastle. Call Charlestown store on 02 4943 9202 for more details on service areas

2. How quickly can Eagle Batteries Roadside Assistance replace my battery?
In most cases Eagle Batteries Roadside Assistance will have you back on the road within the hour.

3. How quick is my battery replaced in store?
In store battery fitment takes about 10-15 minutes for a standard fit. However some vehicles have difficult fitments as the batteries are located under the seats, in the boot, some vehicles require special tools. In those cases please allow up to 20-30 minutes approximately for fitting in store. If you are unsure of the type of battery you need call us now to answer any of your questions.

4. Are Eagle Batteries expensive?
No! Eagle Batteries are competitively priced and include a price guarantee*. For details refer to our Terms and Conditions* page

5. Do Eagle Batteries come with a warranty?
Yes. Eagle Batteries have up to a 3 year manufacturer warranty*. We also provide a Customer Guarantee on all our batteries. For refer to our Terms and Conditions* page –

6. What is a deep cycle battery?
Deep cycle batteries are designed to be discharged over many cycles (discharged and recharged = one cycle) without effecting the battery life as they generally have thicker plates to reduce plate buckling. They are common in motor homes, caravans, marine and fork lifts and are rated in Amp Hours.

7. What is a calcium battery?
A calcium component is added to both the positive and negative plates; this reduces water loss through gassing and allows the container to be fully sealed and maintenance free. More and more modern cars are using these types of batteries to combat higher power demands by the vehicle as they are less likely to be effected by extreme heat and higher charge rates.

8. What is a sealed battery?
This means the battery is fully sealed during manufacture and doesn't have provision to add distilled water to the cells. Most Calcium/Calcium batteries are fully sealed and are "maintenance free" with minimal or reduced fluid loss due to gassing. The fluid level under normal conditions will last for the life cycle of the battery.

9. What does CCA mean?
CCA stands for Cold Cranking Amperes and is the recognised industry standard for rating a battery's performance. The number of plates was once used as the measure for rating batteries, however, now CCA is used and the higher the CCA the more powerful the battery. The more accessories and power consumers the vehicle has then a higher CCA is recommended.

10. Does Eagle Batteries stock batteries for trucks?
Yes, Eagle Batteries have a large range of truck batteries from small trucks right up to large articulated Lorries.

11. Does Eagle Batteries have a battery suitable for my RV?
Yes, Eagle Batteries have a wide range of batteries to suit most recreation vehicles from small to large 4WDs. Read more about our 4WD batteries.

12. My car won't start - how do I know if I need an alternator or starter motor?
In most cases if the battery charge light has been coming on while driving this would indicate an issue with the alternator. If your vehicle is having trouble turning over and the battery is in good condition this could indicate an issue with the starter motor. These can be checked either by our roadside service technicians or at the store.

Common Automotive Questions and Answers Pop Quiz

Often most basic questions a customer asks can remain unanswered. Below is a list of common true and false facts that are incorrectly communicated to consumers.


1. To reduce the chances of a vehicle aqua-planing in heavy rain be sure that the tyre tread is at least 2 - 2.5mm. True or False

2. The most common cause of windscreen wipers chattering and smearing the glass is that the rubber blades wear out. True or False

3. A car's battery should typically be replaced every three years. True or False

4. The brake fluid filter should be replaced when new brake pads are installed. True or False

5. When the heater puts out cold air, the problem is usually a frozen radiator. True or False.


1. True. When a tyre loses contact with the pavement on a rain-covered road surface the driver can lose control, especially at high speeds. Known as hydroplaning, this condition usually is more pronounced on vehicles with badly worn tyres

2. False. Windscreen wiper blades can deteriorate even on a new car that has been sitting in storage. The rubber in the blades is vulnerable to the elements as well as road contaminants. That's why blades should be changed periodically, ideally twice a year, as a preventative measure

3. True. The key word is typical. The average battery life is three years. However if most of your driving is stop and go, around town, or your car has many electrical features then the battery life may reduce. Try to ensure that you take a steady hour-long daylight drive each week

4. False. There is no such thing as a brake fluid filter. However, the fluid should be changed as part of a braking system overhaul or at intervals recommended by the manufacturer. Contaminated fluid not only is corrosive to vital parts of the hydraulic system, it also can affect braking action

5. False. More likely reasons for lack of heat from the heater are: a sticking thermostat open in the engines cooling system or a malfunctioning valve that controls air or coolant flow.



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Price Guarantee & Nationwide Manufacturers Warranty



194 Macquarie Street Windsor NSW 2756
Tel : 02 4587 7071
Fax: 02 4577 2187
Mobile: 0418 291 166

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